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Complaints about Visa/PIO/OCI Applications Returned Without Action

The Embassy and Consulates General have received public complaints alleging that applications sent to the previous outsourcing agency, M/s BLS Services International Ltd., were not processed despite payment. To enable us to respond to this situation, complainants are requested to send us details at <consularcomplaints@indiagov.org>. The information may indicate the following:-

a) Name of applicant
b) Passport No.
c) Service applied for (Visa/OCI/PIO)
d) Application Number
e) Date of application
f) Payment details
g) Any other details.